Terms and Conditions

These terms and conditions (“Terms”) are a legally binding agreement between Holiday Customs (“we,” “our,” or “us”) and you, the user of our website (“you” or “your”). By accessing and using our website, you agree to be bound by these Terms, including our Privacy Policy, and any additional terms and conditions that may apply to specific features or services. If you do not agree with these Terms, please do not use our website.

1. Website Usage

1.1. You may use our website to browse, purchase products, and access information about our services. You must be at least 18 years old or have the consent of a legal guardian to use our website.

1.2. We reserve the right to modify or discontinue any part of the website at any time without notice.

2. Ordering and Payment

2.1. When you place an order on our website, you agree to provide accurate, complete, and up-to-date information. You are responsible for any errors or inaccuracies in the information you provide.

2.2. Payment for orders is processed securely, and you agree to abide by our payment policies. We do not store your payment information, and all transactions are encrypted.

3. Product Customization

3.1. Some of the products we offer may be customized by you. You acknowledge that the appearance of the final product may vary slightly from the online preview due to factors such as monitor settings and the characteristics of different print processes.

3.2. You are responsible for ensuring that any content you upload or customize complies with applicable laws and does not infringe upon the intellectual property rights of others.

4. Order Fulfillment and Shipping

4.1. We work with third-party suppliers to fulfill and ship orders. While we make every effort to meet delivery estimates, we are not responsible for delays that are beyond our control.

4.2. All products are subject to availability, and we reserve the right to limit the quantity of items ordered.

5. Returns and Refunds

5.1. If you receive a product that is damaged or defective, please contact us within 7 days of receiving the product to request a return or refund.

5.2. Returns and refunds are subject to our Return Policy, which is incorporated by reference into these Terms.

6. Intellectual Property

6.1. All content on our website, including text, images, graphics, logos, and software, is protected by intellectual property laws. You may not reproduce, modify, or distribute any content without our prior written consent.

7. Privacy and Data Security

7.1. We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Termination

8.1. We reserve the right to terminate or suspend your account or access to our website at our discretion without notice, for any reason, including, but not limited to, violations of these Terms.

9. Limitation of Liability

9.1. To the extent permitted by law, we shall not be liable for any indirect, consequential, punitive, or incidental damages, or for any loss of profits or revenues.

10. Governing Law and Jurisdiction

10.1. These Terms shall be governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes or claims arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Massachusetts.

11. Contact Information

11.1. For any questions or concerns regarding these Terms, please contact us at support@holidaycustoms.shop.